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Off-shoring call center jobs depresses economy - Letters to the Editor - MiamiHerald.com: "The U.S. call-center industry is an underappreciated economic engine — one that has been devastated by offshoring. The industry represents approximately 3 percent of our overall workforce, according to U.S. Bureau of Labor Statistics data. However, offshoring is largely responsible for more than 500,000 industry job losses between 2006 and 2010."
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